Practical technology help for small businesses. Resolve an issue, simplify a workflow, or connect the tools you already use.
Work directly with Walter · 20+ years of IT experience · Scheduled evening appointments
A business workflow — describe the repetitive work and apps involved. Start with a project brief.
A computer or device — book focused troubleshooting. $49 for 30 minutes; extra time approved first.
A network or smart home — plan reliable connections around your actual equipment.
Remote IT support for computers, software, email, printers and application setup.
You receive: focused troubleshooting, clear findings and practical next steps.
Start: a 30-minute support appointment.
Automation and integration for repeated tasks, disconnected information and manual handoffs.
You receive: agreed scope, testing, documentation and a maintenance plan.
Start: a project brief and individual estimate.
Capture an inquiry. Prepare a reviewed response. Organize the next action. We explore what is appropriate for your tools, permissions and requirements.
Illustrative example—not a client result or a promise of savings.
Agree on the problem and price. Make approved changes and test. Explain ownership, next steps and ongoing costs.
Work directly with Walter, with more than 20 years in IT support, automation and system integration. Clear explanations, agreed scope and solutions you can maintain.
Wi-Fi, Google Home, Apple Home/HomeKit, cameras and connected devices. Compatibility is assessed for your equipment. Local appointments in San Jose and nearby cities; remote guidance where suitable.
Price: $49 for 30 minutes of remote support. Additional time is $25 per 15 minutes, approved before continuing. Projects are estimated individually.
Access: you approve remote access and can end it. Keep passwords and verification codes private.
Availability: scheduled evening appointments, with project timing agreed individually.
Afterward: findings and next steps. Projects include agreed testing and handoff; ongoing support is a separate scope.
